EXPRESS BROW™ DUO 2-IN-1 PENCIL AND POWDER
EXPRESS BROW™ DUO 2-IN-1 PENCIL AND POWDER
Grab the express to easy, full brows. $ 9.99
EXPRESS BROW™ DUO 2-IN-1 PENCIL AND POWDER
Grab the express to easy, full brows. $ 9.99
Light Blonde
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Try Express Brow 2-In-1 Eyebrow Pencil + Powder by Maybelline for full natural-looking eyebrows, teardrop tip to shape brows and a powder sponge to fill and smooth.
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Review Highlights
Average rating for this product: 4.2 out of 5 stars
Rating Distribution(936 reviews)
456 reviews with 5 star rating.
265 reviews with 4 star rating.
152 reviews with 3 star rating.
34 reviews with 2 star rating.
29 reviews with 1 star rating.
7 out of 37 (19%) of reviewers would recommend this product to a friend.
Ratings & Reviews
Average Customer Ratings
Quality of Product, 2.2 out of 5
Value of Product, 2.2 out of 5
Customer Images and Videos
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1 to 8 of 932 Reviews .
1 – 8 of 932 Reviews
Most Recent
St. Louis, MO
Review 1
Votes 0
Age55 to 64
GenderFemale
Skin Tone:Light
Eye Color:Green
Hair Color:Red/Auburn
5 out of 5 stars.
The powder is the thing
2 months ago
The pencil is so-so. I find it often crumbles, even with the most feathery of touches, and I end up having to clean up the crumbs. That powder, however, makes my brows look amazing and lasts all day, even when the rest of my makeup is dewy. The powder is easy to use, and I can fill in the fuller inside of the brow as well as the finer tail with the shape of the applicator.
Please do not discontinue this product!
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Review 1
Vote 1
Age65 or over
GenderFemale
Skin Tone:Light
Eye Color:Blue
Hair Color:Medium Brown
1 out of 5 stars.
Somethings wrong
3 months ago
No powder in last 3. Love it but not wasting any more $ on this product. Y'all need to get your act together.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 months ago
Consumer Care Center
We are so incredibly sorry to hear about this. Quality is our top priority, and it’s very disappointing to hear that you've encountered this issue multiple times. We completely understand your frustration—you should always get exactly what you pay for.
We would like to look into this further to ensure it doesn't happen again. Please reach out to our consumer care team so we can gather more details from the packaging and make this right for you. Your loyalty means a lot to us, and we want to get this fixed!
Review 1
Vote 4
Age65 or over
1 out of 5 stars.
Express Brow
6 months ago
I have used Maybelline Express Brow for Years. I have bought 3 and none of them have the powder in them.
Did something change? Please advise. Just bought another one.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Miami, FL
Review 1
Votes 6
Age25 to 34
GenderFemale
Skin Tone:Light
Eye Color:Green
Hair Color:Blonde
5 out of 5 stars.
AwesomeSauce
6 months ago
Love the dual action on this product. It so smooth and delivers beauty natural looking brows every time
Yes, I recommend this product.
Helpful?
Quality of Product, 4.0 out of 5
Value of Product, 4.0 out of 5
Tennessee
Review 1
Vote 1
Age55 to 64
GenderFemale
Skin Tone:Medium
Eye Color:Brown
Hair Color:Black
2 out of 5 stars.
Never any powder - in 6 purchases!
8 months ago
I have purchased at least 6 of these...I love the pencil side of this product, however, the powder has NEVER come out - even after shaking, and pumping it! Packaging is false advertising IMO, for I have never seen the amount, nor ANY, powder as pictured.
Yes, I recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 3.0 out of 5
Peoria, AZ
Review 1
Vote 1
Age45 to 54
GenderFemale
Skin Tone:Light Medium
Eye Color:Blue
Hair Color:Light Brown
1 out of 5 stars.
No powder
9 months ago
Defective - there is no powder coming out of sponge applicator!
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Review 1
Votes 4
Age65 or over
5 out of 5 stars.
Easy application, natural look
10 months ago
No negatives. It’s easy, soft and smooth, looks natural. Great for older eyebrows that have lost their fullness. I’m switching to this after having used the compact and brush eyebrow powder for decades
Helpful?
Review 1
Votes 21
Age25 to 34
5 out of 5 stars.
Holy grail
a year ago
This is the only product I’ve ever loved using on my eyebrows. I’m a redhead so the shade Auburn is perfect for me. However, Maybelline appears to have discontinued the Auburn shade… I can find it on Amazon for $18, otherwise I can’t find my shade ANYWHERE. Now I’m in search of a new product with the correct shade for me. Makes me sad since I’ve always loved this product and have used it for a decade 😭😭
Helpful?
1 – 8 of 932 Reviews
Ratings & Reviews
Average Customer Ratings
Quality of Product, 2.2 out of 5
Value of Product, 2.2 out of 5
Customer Images and Videos
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9 to 38 of 932 Reviews .
9 – 38 of 932 Reviews
Most Recent
Arkansas
Review 1
Vote 2
Age25 to 34
GenderFemale
Skin Tone:Light Medium
Eye Color:Brown
Hair Color:Red/Auburn
2 out of 5 stars.
Defective powder
a year ago
Second one in a row I buy with no powder. I thought the first one was just defective but seems to be a recurring issue. This is my go to for everyday and I have bought it several times and never had an issue until now. Pretty disappointed and afraid to buy a third one.
Helpful?
Response from Maybelline:
a year ago
Consumer Care Center
Hello! We are sorry to hear about the experience you had with Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. We would like to speak with you directly about it. Please give us a call at 877-456-5287, 9:00 am - 5:30 pm ET for assistance and provide the reference #38871661. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Reviews 2
Vote 1
Age45 to 54
4 out of 5 stars.
Early
a year ago
It's easy to use, love it use it when I go out or on the run
Helpful?
Chicago area
Review 1
Votes 0
Age65 or over
GenderFemale
Skin Tone:Light
Eye Color:Brown
Hair Color:Red/Auburn
1 out of 5 stars.
Not right for me
a year ago
I was very disappointed with this product. I was looking for a replacement for the apparently discontinued Expert Eyes Pencil in light brown. The soft brown Express Duo was way too dark for my coloring, and the blonde was not much better. The waxy finish made me look as if I'm ready for Halloween. Please bring back the original red wooden pencil. It has been a staple forever; why discontinue a good thing?
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
a year ago
Consumer Care Center
Hi there. Thank you for reaching out about Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. We are sorry to hear this product did not provide you with the results you had expected. We recommend trying Brow Ultra Slim Defining Eyebrow Pencil in the shade Taupe. It’s the foolproof way to enhanced and defined brows, so you can say goodbye to sparse looking eyebrows and hello to filled, natural-looking eyebrows.
Review 1
Vote 1
Age55 to 64
1 out of 5 stars.
Bummed
a year ago
I am bummed that I need to give this product a low rating. I love this product but the last one I purchased, the tip has broken off 3 times and now it is almost gone. I complete waist of money. I would love to be reimbursed for the purchase.
Helpful?
Response from Maybelline:
a year ago
Consumer Care Center
Hello! We are sorry to hear about the experience you had with EXPRESS BROW™ DUO. We would like to speak with you directly about it. Please give us a call at 877-456-5287, 9:00 am - 5:30 pm ET for assistance and provide the reference number 37511389. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Nashville TN
Review 1
Votes 0
Age65 or over
GenderFemale
Skin Tone:Light Medium
Eye Color:Blue
Hair Color:Medium Brown
1 out of 5 stars.
MISSING POWDER!!
a year ago
I previously LOVED this product. But the last 4 that I’ve purchased & then returned are missing the powder that goes to the foam. Very disappointing and not at all like the good ones I used to purchase and recommend to friends.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
a year ago
Consumer Care Center
Hello! We are sorry to hear about the experience you had with Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. We would like to speak with you directly about it. Please give us a call at 877-456-5287, 9:00 am - 5:30 pm ET for assistance and provide the reference number 37074545. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Review 1
Votes 0
Age35 to 44
2 out of 5 stars.
Not a winner for me this time guys
a year ago
Let me preface this was absolute adoration for the brand for 25 years. Hated the actual product and result. The color, the marketing of other users—what I wanted. What I got was chalk, wax, broken, stale, too firm or invisible if ya catch my drift.
Maybeline runs my lip games in vinyl ink, super stay anything, everything exceeds expectations. Not every product will be perfect for all of us. This entire product with the exception of color is garbage.
I have thick, unevenly distributed or groomed in asymmetrical pieces and it is very easy to go through a good brow product, but it’s a miss for me on less than “dollar and a quarter tree’s actually pretty solid standards.”
I reshape brows on seasons or autoimmune hat changes. I like a cool neutral ash brown or a taupe that’s warmer than not.
Helpful?
Response from Maybelline:
a year ago
Consumer Care Center
Hi there! Thanks for reaching out about our Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. We are sorry to hear this is not your new favorite product. We appreciate your feedback and we will be sure to pass it along. We hope you continue to use our products with great success.
Review 1
Votes 0
Age65 or over
GenderFemale
Skin Tone:Medium
Eye Color:Brown
Hair Color:Blonde
2 out of 5 stars.
Nothing comes out
a year ago
I purchased two maybelline eyebrow pencil. The tatto studio pen nothing comes out. I can do a straight line only, no brush strokes. I also purchased the Express Brow. No instructions for getting the pencil end out. I finally figured out o had to twist it but it’s so hard to turn I turned it with my teeth. Still very hard to turn. On the other end where the power is, I’ve pushed on it so many times and there is zero powder. Back to a different brand!
Helpful?
Response from Maybelline:
a year ago
Consumer Care Center
Hello! We are sorry to hear about the experience you had with Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. We would like to speak with you directly about it. Please give us a call at 877-456-5287, 9:00 am - 5:30 pm ET for assistance and provide the reference number 33508229. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Us, Arkansas
Review 1
Votes 0
Age35 to 44
GenderFemale
Skin Tone:Light Medium
Eye Color:Blue
Hair Color:Red/Auburn
1 out of 5 stars.
Tattoo studio longwear brow
a year ago
I really need the alburn to come back. Having to spend a fortune on Amazon, just to get it. US redheads also need to have Eyebrows!
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
a year ago
Consumer Care Center
Hello there! Thank you so much for sharing your experience with our Express Brow Duo. Your feedback on our products is very important as they serve as a tool to enhance results for all. Please rest assured your comments have been passed along to the rest of the team for further review. We hope you give our other products a try! XOXO
Toledo, Ohio
Review 1
Vote 1
Age55 to 64
GenderFemale
Skin Tone:Medium
Eye Color:Green
Hair Color:Blonde
2 out of 5 stars.
Zero powder.
2 years ago
I was excited to finally get a pencil in my true color, blonde. Unfortunately, there was no powder in the powder end. Won’t be purchasing again.
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 3.0 out of 5
Response from Maybelline:
2 years ago
Consumer Care Center
Hello There! We are sorry to hear about the missing component from Maybelline Express Brow™ Duo. In order for us to help you the best way we can, we need to gather some more information. Please give us a call, with product, at 800-944-0730, M-F 9:00am- 5:30pm ET and provide the advisor answering your call with the reference #32339866. We look forward to hearing from you!
Review 1
Votes 0
Age18 to 24
3 out of 5 stars.
Changed
2 years ago
They changed the shape! It used to be triangular and flat and not it’s just a circle. Come on now
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
MISSOURI
Review 1
Votes 0
Age65 or over
GenderFemale
Skin Tone:Light Medium
Eye Color:Hazel
Hair Color:Dark Brown
3 out of 5 stars.
One end good, one not
2 years ago
I love the combination of pencil and powder for my thin brows. This pencil, however, doesn't apply smoothly but comes off in small chunks. I use another Maybelline pencil, then this powder.
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 5.0 out of 5
Response from Maybelline:
2 years ago
Consumer Care Center
Hello there! We want to express our sincere apologies for the disappointment and frustration you may have experienced with our EXPRESS BROW™ DUO product. We understand the importance of finding the right beauty product that works for you, and we're sorry that our product didn't meet your expectations.
Please know that we truly appreciate your feedback, and we're committed to making things right. We value your trust in us, and we would like to assure you that we're taking your concerns seriously. Our team is working diligently to identify the issue and make any necessary improvements to the product.
Henderson NV
Review 1
Votes 0
Age65 or over
GenderFemale
Skin Tone:Light
Eye Color:Green
Hair Color:Red/Auburn
1 out of 5 stars.
Not what they claim
2 years ago
There is no powder on the sponge portion. Would not buy again
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
2 years ago
Consumer Care Center
Hello Patty M! We are sorry to hear of your experience with our EXPRESS BROW™ Duo 2-In-1 Pencil And Powder. Please contact one of our agents at [email protected] for further assistance.
Review 1
Votes 0
Age55 to 64
3 out of 5 stars.
Misleading product name
2 years ago
Product is good but product name is very misleading. No powder , just a sponge to help for the application. I thought I was scammed by the local seller until I read the comments here.
No, I do not recommend this product.
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 2.0 out of 5
Response from Maybelline:
2 years ago
Consumer Care Center
Hey there! Thanks for reaching out to us about our EXPRESS BROW™ DUO. We totally get how frustrating it can be when you're not sure how to use a new product. But don't worry, we're here to help you out!
When it comes to applying the product, just a heads up that the powder is located in the endcap. To get the perfect amount of product, we suggest giving the brush a good swirl around in the endcap.
If you have any other questions or need any further assistance, just let us know! We're always happy to help out a fellow beauty lover.
Review 1
Votes 2
Age65 or over
4 out of 5 stars.
No taupe color available
2 years ago
I love this brow pencil! I like it better than some much more expensive pencils I’ve tried. I draw it in with the pencil, then finish and soften with the powder. I’d give it 5 stars except there isn’t a good color for me. The blond is too light and the browns are too harsh. PLEASE!! For us older ladies proudly sporting gray locks, add a softer color. Taupe would be perfect!
Helpful?
Response from Maybelline:
2 years ago
Consumer Care Center
Hi there! We appreciate you sharing your thoughts regarding Maybelline New York Express Brow Duo. We are glad you like the product! Your comments will be shared with the team. Thank you for sharing your thoughts!
Review 1
Votes 2
Age65 or over
2 out of 5 stars.
No powder in sponge
2 years ago
Pencil side goes on nicely, though a bit dark (using lightest blonde color.) No powder in the sponge end, so the name and description are misleading.
Helpful?
Response from Maybelline:
2 years ago
Consumer Care Center
Hello! We are so sorry to hear about experience with our Express Brow Duo. We would like to help you the best way we can! Please give us a call at 800-944-0730 M-F 9:00 am – 5:30 pm ET and provide the reference number 29844525. We look forward to speaking with you!
Regina, Sk, Canada
Review 1
Votes 4
Age35 to 44
Skin Tone:Light
Eye Color:Brown
Hair Color:Blonde
GenderFemale
1 out of 5 stars.
Powder defective
2 years ago
I was excited to try this, but there seems to be no powder in the powder sponge. The pencil side works great, but the powder side is defective with no product in it. I'm so disappointed.
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from Maybelline:
2 years ago
Consumer Care Center
Hi there! We are sorry to hear about the experience you had with Express Brow Duo. We would like to speak with you directly about it. Please give us a call @ 800-944-0730, M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #29205153. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.
ebonym23
Reviews 6
Votes 0
5 out of 5 stars.
mayelline express brow
2 years ago
i love it gave me fuller looking eyebrows I love the color I highly recommend it blended well with my eyebrows
Originally posted on influenster.com
Response from Maybelline:
2 years ago
Customer Care
Hi there! We are so happy to hear that you are enjoying our EXPRESS BROW DUO. We hope you will also check out our TattooStudio Liquid Ink Eyeliner is Maybelline’s first semi-permanent liquid eyeliner. This high-impact eyeliner delivers precise definition and lasts up to 36 hours. We hope you give it a try!
carissajoy
Reviews 4
Votes 0
5 out of 5 stars.
powder and pencil all in one??
2 years ago
The fact that you get both powder and pencil in one product is fascinating to me. It cuts down on the amount of time it takes me to do my eyebrows! The pigment for both sides is amazing and the pencil glides on so easily. Almost like it was butter.
Originally posted on influenster.com
Response from Maybelline:
2 years ago
Customer Care
Hi there! Thank you for your feedback on the EXPRESS BRO DUO. We are so happy to hear that you are enjoying this brow pen and we hope that you will continue to try and use our products with satisfaction in the future.
Visalia, Ca
Review 1
Vote 2
Age55 to 64
Skin Tone:Light Medium
Eye Color:Hazel
Hair Color:Blonde
GenderFemale
3 out of 5 stars.
I like how it is made, easy application.
3 years ago
I Am puzzled as to why my soft Brown eye brow pencil keeps turning reddish pink after I've had it on for a while.
Is there a fix?
I Find This Product:Easy To Use
Helpful?
Quality of Product, 3.0 out of 5
Value of Product, 3.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hello there, thank you so much for your feedback on our Express Brow 2-In-1 Pencil and Powder, Eyebrow Makeup. We're sorry to hear that our product changed colors on application. We will love to speak with you more about this matter. Please call us here at the brand 800-944-0730 with this reference number 26381650 for further assistance. We hope to speak with you soon.
Review 1
Vote 1
Age55 to 64
2 out of 5 stars.
Not that easy to use
3 years ago
I’ve been using eyebrow products for years, one of them being Maybelline, which I rely on heavily. This product was like using a pencil that was so thin. You didn’t know how to make it softer before putting it on. It looks like an application of gray or brown brick when I was done.
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi there! Thank you for reaching out about our Express Brow 2-in-1 Pencil and Powder Eyebrow Makeup. We are so happy to hear you have included Maybelline products in your beauty routine for so many years! For the best results, we would like to recommend our Express Brow Ultra Thin Defining Brow Pencil. The smooth formula glides across brows with no color streaks and no pencil breakage for precisely defined eyebrows that last! XOXO
Ohio
Review 1
Votes 20
Age65 or over
Skin Tone:Light Medium
Eye Color:Brown
Hair Color:Light Brown
GenderFemale
5 out of 5 stars.
LOVE this
3 years ago
So glad to find this product. I have very sparse eyebrows and this makes them look fuller and more natural than what I was using. Brow 2-in-1 pencil and powder, what more could you ask for?!
I Find This Product:Easy To Use, Blendable
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi there! We appreciate you taking the time to share your feedback with our Express Brow 2-In-1 Pencil and Powder, Eyebrow Makeup. We are so glad to hear that you love it. We love hearing from you! We will be sure to share your feedback with the team. We hope you will continue to use our products with great success! XOXO
New Jersey
Review 1
Votes 8
Age65 or over
Skin Tone:Medium
Eye Color:Brown
Hair Color:Blonde
GenderFemale
2 out of 5 stars.
Where's the Powder?
3 years ago
Purchased this pencil because it said it had powder to fill in and blend. Used it about 3 times. I thought there was powder in the sponge tip because it moves like a pump but nothing comes out! Why would the the packaging say 2-in-1 Pencil and Powder if there's no powder! Soooo disappointed. Will not be purchasing Maybelline again.
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi there! We appreciate you taking the time to reach out about our Express Brow 2-in-1 Pencil + Powder. Consumer feedback is very important to us and allows us to improve upon all our products. We understand your frustration and would like to discuss, please call us at 1-800-944-0730, Monday through Friday, 10AM to 5PM EST. In the meantime, we will be sure to pass all your feedback along to the appropriate teams.
Los Angeles
Review 1
Votes 8
Age35 to 44
1 out of 5 stars.
Miss the old version, and what happened to Auburn?
3 years ago
I recently went to purchase my eyebrow duo which I have been using for years, and was so disappointed to see you no longer offer Auburn as a color choice. I tried blonde instead and the color just wasn’t right for me. Plus, the application is no where near as great as your previous version of this product. Especially the powder end. Please bring back your former product, and offer an auburn color for redheads.
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hello ErinLeigh! We are sorry to hear you did not get the results you were expecting while using the Express Brow 2-In-1 Pencil and Powder. We understand how frustrating this can be. We will forward your feedback to our team. Thank you!
UT
Review 1
Vote 1
Age45 to 54
Skin Tone:Light Medium
Eye Color:Hazel
Hair Color:Medium Brown
GenderFemale
1 out of 5 stars.
I miss the old one
3 years ago
I never write reviews but I hate every change in this eye pencil. Is this a replacement for the BROW define and fill duo by eyestudio? I don’t like anything about it now-the color, the pencil tip, the powder loading, etc. It used to be my favorite but I would never buy it again now.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Customer Care
Hi there! We are so disappointed to hear that the Express Brow 2-In-1 Eyebrow Pencil + Powder did not meet your expectations. We will share your feedback with our production and development teams. We hope that you continue to try and use our products with satisfaction.
Indiana
Review 1
Vote 1
Age35 to 44
Skin Tone:Light
Eye Color:Blue
Hair Color:Medium Brown
GenderFemale
4 out of 5 stars.
Application is easy; better pencils out there
3 years ago
I got this one when I was out of my original pencil brand & needed to save $. This one goes on ok. There was a learning curve for me bc of how the tip is shaped, the sponge end didn't really work as expected, I was disappointed the color was a tad too dark for me, & the pencil lacked a spoolie like my original brand. I'm still going to use it up bc I don't like to waste makeup but overall experience could have been better.
I Find This Product:Blendable, Pigmented
Yes, I recommend this product.
Helpful?
Quality of Product, 4.0 out of 5
Value of Product, 4.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi ejmck85! We are sorry to hear that our Express Brow 2-In-1 Pencil and Powder did not meet your expectations. We will be sure to pass your feedback along to our production team. We recommend trying our Express Brow Ultra Slim Defining Eyebrow Pencil. The smooth formula glides across brows with no color streaks and no pencil breakage for precisely defined eyebrows that last! https://tinyurl.com/w7fvwh8
Wasilla, AK
Review 1
Votes 3
Age65 or over
Skin Tone:Medium
Eye Color:Green
Hair Color:Dark Brown
1 out of 5 stars.
Thumbs down!
3 years ago
I had the same problem many others have had. The powder won't "load". And, yeah, I can contact Maybelline but I'm over here in Italy at the moment where I just bought this eyebrow pencil/powder so that's likely of no help. What a waste of money!
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi there Jackster12! We wish you could see the results you were hoping for with the Express Brow 2-In-1 Eyebrow Pencil + Powder. Before you unscrew the side with the powder, swirl the pencil around. The powder is in the cap. When you unscrew the cap, the powder applicator will carry a small load of pigment to apply along the brow contour.
Minneapolis, MN
Review 1
Vote 1
Age55 to 64
Skin Tone:Light Medium
Eye Color:Brown
Hair Color:Medium Brown
GenderFemale
1 out of 5 stars.
New design is a fail.
3 years ago
I have loved and used this product for years and years! I especially love the powdered end. But I bought 3 different packages and the powdered end never did prime or loaded the applicator sponge end. I had to return all three. I have had many compliments on my brows and even recently recommended the product to a friend (which I now regret). Please start making it the old way.
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi CindyLu12! We are sorry to hear about your experience with our Express Brow 2-In-1 Pencil and Powder. While this is very upsetting to hear, we appreciate you bringing this to our attention in order to understand where we can improve. We will be passing on your comments to others in our team and we hope you continue using Maybelline New York with great satisfaction.
Kissimmee, FL
Review 1
Votes 2
Age25 to 34
Skin Tone:Light Medium
Eye Color:Brown
Hair Color:Light Brown
GenderFemale
2 out of 5 stars.
Disappointed
3 years ago
I've bought this product several times before and never had a problem until now. For some reason when I purchased the same pencil three different times recently nothing comes out of the powder side. I don't understand what I'm doing wrong and I'm getting very discouraged since I've wasted money and I really liked this product until now. I even took it apart and you can see there's no powder touching the sponge. Please help!
No, I do not recommend this product.
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi there! We are so sad to hear about your experience with our Express Brow Duo 2-In-1 Pencil and Powder. We'd like to help you as best as we can. Please give us a call @800-944-0730 M-F 9:00 am – 5:30 pm ET and provide this reference #23878996. It would be helpful if you had the product available when you call. We look forward to speaking with you!
Aventura, Florida
Review 1
Votes 7
Age45 to 54
Skin Tone:Light Medium
Eye Color:Brown
Hair Color:Dark Brown
GenderFemale
2 out of 5 stars.
Pencil Tip has "weird" WEDGE shape
3 years ago
This is the 2nd time I purchased this Express Brow 2-In-1 Pencil and Powder & the pencil tip is NOT what is advertised on the packaging or website. The Pencil tip is a "weird" WEDGE shape. The website & product packaging shows the pencil tip being POINTED. I am still able to use the pencil & get the desired results but it's just odd
I Find This Product:Easy To Use
Yes, I recommend this product.
Helpful?
Quality of Product, 5.0 out of 5
Value of Product, 5.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hey there! We are sorry to hear about your experience with our Express Brow 2-In-1 Eyebrow Pencil + Powder. We know how frustrating that process can be. We make every effort to provide the highest quality products for our consumers and want to know whenever a product does not meet your expectations. We will be sure to pass along this feedback to our marketing department for review. We appreciate you bringing this to our attention and hope you keep trying our products in the future!
Review 1
Votes 4
Age65 or over
Skin Tone:Medium
Eye Color:Hazel
Hair Color:Blonde
GenderFemale
1 out of 5 stars.
Defective
3 years ago
I returned the 1st Express Brow after 3 uses because the tip broke off and the mechanism would not crank the tip back up. I uses my 2nd Express Brow for 2 weeks and the same thing happened. NOT PLEASED because my brows were beautiful!
No, I do not recommend this product.
Helpful?
Quality of Product, 1.0 out of 5
Value of Product, 1.0 out of 5
Response from Maybelline:
3 years ago
Consumer Care Center
Hi Lonee! We are very sorry to hear about your experience with our Express Brow 2-In-1 Eyebrow Pencil + Powder. We would like to speak with you directly about it. Please give us a call at 1-800-944-0730, Monday - Friday, 9:00 a.m. to 5:30 p.m., ET for assistance and provide the reference #22219790. Looking forward to speaking with you. It would be helpful if you could have the product when you call.
9 – 38 of 932 Reviews
Questions
1 - 10 of 21 Questions
Q: What about us gray girls? What color do we use?
3 months ago1 Answer
- A: Hey! Thank you for reaching out. While we don't currently offer a grey shade in our Express Brow 2-In-1 Pencil and Powder, we invite you to explore the available shades to see which might work best for you. Depending on the level of depth or darkness you'd like to add to your brows, we also suggest checking out our other brow collections to ensure you discover your perfect match! XO2 months agoHelpful?
Q: is there a way to get the powder to come out of the sponge for this 2 in 1 brow product? seems like there’s nothing in there.
2 years ago2 Answers
- A: Apparently this is still an issue a year later. No powder in mine either!9 months agoHelpful?
Q: Do you have a micro blading pencil?
a year ago1 Answer
- A: Hi there! Thank you for reaching out about our Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. Yes, we have our Tattoo Studio Brow Tint Pen! Our TattooStudio™ Brow Tint Pen Makeup fills in eyebrows with natural-looking hair-like strokes that last up to 24 hours. We hope you give it a try, XOXO!a year agoHelpful?
Q: Are you not selling the black brown express brow ultra slim pencil and 2-in-1 pencil + powder? I can't find them anymore.
a year ago1 Answer
- A: Hi there! We appreciate your interest in our Express Brow 2 In 1 Pencil And Powder Eyebrow Makeup. To view our current eyebrow products we recommend checking our website https://tinyurl.com/ydgynx4u. We hope you find this information helpful!a year agoHelpful?
Q: do you make Grey mascara anymore?
2 years ago1 Answer
- A: Hello Summer06! We appreciate your interest in EXPRESS BROW™ DUO. Unfortunately, we do not currently offer a grey mascara shade. We will definitely let the marketing team know you would love a mascara in that shade!2 years agoHelpful?
Q: How can I match my skin color with the right foundation. My neck is way whiter that my face. And I have freckles.
2 years ago1 Answer
- A: Greetings! Thank you for contacting us. We are thrilled to assist you in finding your perfect shade and undertone. We highly encourage you to try our "Try it On" feature on the Maybelline website, which will enable you to confidently discover the ideal match for your skin tone from the comfort of your home. We are confident that this resource will help you find the perfect shade you're looking for. Please use the link below for easy access: https://tinyurl.com/y56az3mp. We hope you find your perfect product!2 years agoHelpful?
Q: Which eyebrow color replaced auburn?
2 years ago1 Answer
- A: Hello there! Thank you for your question. We recommend trying Medium Brown, the same color family as your desired shade. While it may not be an exact match, we are confident it will suit your needs. We look forward to receiving your product review.2 years agoHelpful?
Q: Should you press down on the powder side each time before using?
3 years ago1 Answer
- A: Hi there! Thank you for contacting Maybelline USA website. We recommend reaching out to Maybelline in your country for the most accurate information. Click here for your country's website: https://www.maybelline.co.uk/. XOXO!3 years agoHelpful?
Q: Looked at brow filler products, one with powder, one with "fibers". Nowhere on package did I find any assurance these had been tested as safe around eyes. These fillers could easily migrate into (my) sensitive eyes. Did I miss something?
3 years ago1 Answer
- A: Hi there! Thanks for your interest in our Express Brow Duo 2-In-1 Eyebrow Pencil and Powder. The ingredients used in our products can be derived from various sources, both organic and synthetic. The ingredients we use are selected because of their record of safety for use by the consumer. This product has been ophthalmologist tested and is suitable for contact wearers. Should you have any further questions or concerns, please don't hesitate to reach out to us.3 years agoHelpful?
Q: Has anybody had their brow pencil color turn a reddish tone once applied? Mine keeps doing it and it was so embarrassing because I hadn't noticed it until I left my house and saw myself in the rearview mirror of my car. Original color was brown-black.
4 years ago4 Answers
- A: Yes - I have always used medium brown and it stayed brown. This must be a new formulation because it looks brown initially and then changes to ORANGE on my skin. The new deep brown version seem ok - stays brown.3 years agoHelpful?
1 - 10 of 21 Questions