The Master Fix Setting + Perfecting Loose Powder should have 13 little holes in the upper corner of the inside lid. It sounds like your inner lid had the holes but they don't go all the way through the plastic. We're so sorry to hear this. The holes should be open and ready for use. We would love to speak to you directly and collect some additional info about your purchase. If you have a chance, please call us @ 800-944-0730 M-F 9am-5:30pm EST and provide the reference number 2682946. It would help if you have the powder with you when you call. We apologize for the inconvenience caused by your purchase!
Date published: 2018-02-11