Master Precise Skinny® Gel Pencil Eyeliner

Average rating includes incentivized reviews.
Master Precise Skinny® Gel Pencil Eyeliner
Always sharp,long-lasting eyeliner.
$ 10.99 
Average rating includes incentivized reviews.
Master Precise Skinny® Gel Pencil Eyeliner
Always sharp,long-lasting eyeliner.
$ 10.99 

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    Winner of Allure's Best of Beauty Award. Master Precise Skinny™ Gel Pencil. This always sharp, automatic pencil delivers the most precise eye looks.

    Review Highlights

    Average rating for this product: 3.4 out of 5 stars
    Rating Distribution(474 reviews)
    191 reviews with 5 star rating.
    75 reviews with 4 star rating.
    61 reviews with 3 star rating.
    34 reviews with 2 star rating.
    113 reviews with 1 star rating.
    56 out of 162 (35%) of reviewers would recommend this product to a friend.

    Ratings & Reviews

    Rating Snapshot

    Select a row below to filter reviews.
    191 reviews with 5 stars.
    75 reviews with 4 stars.
    61 reviews with 3 stars.
    34 reviews with 2 stars.
    113 reviews with 1 star.

    Overall Rating

    3.4

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    Average Customer Ratings

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    1 to 8 of 474 Reviews .
    1 – 8 of 474 Reviews
    Review 1
    Votes 0
    Age65 or over

    Not workable

    11 days ago
    Not recommended. This product could not be applied to my eyelids.
    Helpful?
    Response from Maybelline:
    8 days ago
    Consumer Care Center
    Hi there! Thank you for sharing your experience with our Master Precise Skinny Gel Pencil Eyeliner. We are so sorry to hear that the application did not work for you and that the product didn't glide on smoothly. We have shared your feedback with our team for future consideration. We invite you to explore our Tattoo Studio Sharpenable Gel Pencil for an ultra-smooth finish that stays put for up to 36 hours! XO
    Roswell, GA
    Review 1
    Votes 0
    Age35 to 44
    GenderFemale
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Dark Brown

    My go-to that STAYS ON!

    16 days ago
    This eyeliner is the ONLY eyeliner that doesn’t run under my eyes. I have oily skin. As I’ve gotten older, for whatever reason, my mascara and eyeliner started to run every time I worn makeup. That was until I found this little gem! Thank you, thank you, THANK YOU!

    Yes, I recommend this product.

    Helpful?
    NJ
    Review 1
    Votes 0
    Age35 to 44
    GenderFemale
    Skin Tone:Light
    Eye Color:Green
    Hair Color:Light Brown

    Good for waterline application

    a month ago
    This is the only eyeliner I have tried that works it stays on pretty long and it glides right on the waterline with no problems pretty dark. I wish it lasted longer though.

    Yes, I recommend this product.

    Helpful?
    Lubbock tx
    Review 1
    Votes 0
    Age55 to 64
    GenderFemale
    Skin Tone:Medium Deep
    Eye Color:Brown
    Hair Color:Grey

    Best tight lining eyeliner!

    4 months ago
    I love this eyeliner to tight line. It is so skinny I can get it right in my eyelashes. It’s great! I’m older 56 and I don’t use too much eyeliner anymore. But I do like to tight line and this eyeliner is perfect for that! I have both the black and brown.

    Yes, I recommend this product.

    Helpful?
    Madison
    Review 1
    Votes 0
    Age55 to 64
    GenderFemale
    Skin Tone:Light
    Eye Color:Blue
    Hair Color:Light Brown

    Long lasting

    8 months ago
    Best long lasting, least expensive, eyeliner! It's small, so you can take it in every purse. I am always hot and sweaty, so I am an expert in long lasting eyeliner.

    Yes, I recommend this product.

    Helpful?
    Roswell GA
    Review 1
    Votes 2
    Age65 or over
    GenderFemale
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Light Brown

    Don't waste your money on this!

    11 months ago
    As per directions, I twisted clockwise yet nothing happened. It doesn't matter how much I twist, the liner won't come out. This is a poor design or a scam!!

    No, I do not recommend this product.

    Helpful?
    Spartanburg
    Review 1
    Votes 3
    Age55 to 64
    GenderFemale
    Skin Tone:Light Medium
    Eye Color:Hazel
    Hair Color:Grey

    Not pleased

    a year ago
    Very disappointed!! I could not get the liner to come out twisted it and nothing happened.

    No, I do not recommend this product.

    • Review photo 1.
    Helpful?
    Response from Maybelline:
    a year ago
    Consumer Care Center
    Hello! We are sorry to hear about the experience you had with Master Precise Skinny®. We would like to speak with you directly about it. Please give us a call at 877-456-5287, 9:00 am - 5:30 pm ET for assistance and provide the reference number Master Precise Skinny®. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
    new york, ny
    Review 1
    Votes 0
    Age45 to 54
    GenderFemale
    Skin Tone:Medium
    Eye Color:Hazel
    Hair Color:Light Brown

    why no more charcoal?

    a year ago
    I REALLY like this eyeliner, REALLY like that I can get a nice, thin line. But why did you discontinue the charcoal color? That's the one I like.
    Helpful?
    Response from Maybelline:
    a year ago
    Consumer Care Center
    Hello! Thanks for reaching out. We understand the frustration you must feel concerning the disappearance of products or shades which you have enjoyed using. It is never easy for us to make the decision to discontinue any of our products. We appreciate your interest and will be sharing your feedback about Master Precise Skinny® in the shade Refined Charcoal with our product teams.
    1 – 8 of 474 Reviews

    Ratings & Reviews

    Rating Snapshot

    Select a row below to filter reviews.
    191 reviews with 5 stars.
    75 reviews with 4 stars.
    61 reviews with 3 stars.
    34 reviews with 2 stars.
    113 reviews with 1 star.

    Overall Rating

    3.4

    Review this Product

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    Average Customer Ratings

    Filter Reviews

    • satisfaction
    • purchase
    • application
    • price
    • longevity
    • gel
    • smooth
    • consistency
    9 to 38 of 474 Reviews .
    9 – 38 of 474 Reviews
    Review 1
    Vote 1
    Age45 to 54
    GenderFemale
    Skin Tone:Medium
    Eye Color:Brown
    Hair Color:Dark Brown

    Disappointed

    2 years ago
    I love the pigment. But it doesn’t work! Twisting it clockwise, the product does not work. Nothing comes out!

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    2 years ago
    Consumer Care Center
    Hi there! We are so sorry to hear about your experience with our Master Precise Skinny. We know how frustrating it can be when a product is not as expected. We would like to speak with you directly about it. Please give us a call @800-944-0730 M-F 9:00 am – 5:30 pm ET and provide this reference #32222989. It would be helpful if you had the product available when you call. We look forward to speaking with you! XOXO
    Olympia WA
    Review 1
    Votes 3
    Age45 to 54
    GenderFemale
    Skin Tone:Light Medium
    Eye Color:Hazel
    Hair Color:Red/Auburn

    Defective! Could not use!!

    2 years ago
    I cannot get mine to turn counter clockwise at all! I was so excited to try it! I am on a fixed income, I don't have $10 to just throw away. Very disappointed!

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    2 years ago
    Consumer Care Center
    Hi there! We appreciate you sharing your experience with our Master Precise Skinny®. Your feedback is very important to us and we will share these comments with our development team. We hope you can use our products with great success in the future!
    Maryland
    Review 1
    Votes 4
    Age55 to 64
    GenderFemale
    Eye Color:Blue
    Hair Color:Dark Brown

    So good -- please bring back charcoal!

    2 years ago
    Love this. Haven't found another gel eyeliner that goes on and stays on so well, plus I love the skinny quality. I have used it in black, brown, and charcoal. Very sad to see charcoal discontinued!! Please bring it back!! Also, my one complaint about the product is that is gets used up very quickly. Any way to make it longer so it lasts longer?

    Yes, I recommend this product.

    Helpful?
    Review 1
    Vote 1
    Age55 to 64

    Waterproof?

    2 years ago
    Transfers easily from upper inner eyelid to bottom inner eyelid. Hardly waterproof. Pass
    Helpful?
    Response from Maybelline:
    2 years ago
    Consumer Care Center
    Hello ballyhoo. Thank you so much for sharing your experience with our Master Precise Skinny®. We know how difficult it may be when you are not receiving the results you were expecting. If you prefer a different waterproof eyeliner we suggest giving our Ultra Liner Waterproof Liquid Liner a try. You can find it through this link: https://tinyurl.com/367nj8ak. We hope you give it a try! xoxo
    Michigan
    Review 1
    Vote 1
    Age25 to 34
    GenderFemale
    Skin Tone:Light
    Eye Color:Blue
    Hair Color:Blonde

    Do Not Buy

    2 years ago
    I got it to twist out one time, just enough to do one eye and then it wouldn't twist out. I twisted and twisted and nothing would come out. There I was left with one eye that had eyeliner and the other that didn't. I threw the packaging away because usually | don't have issues with maybelline products. So now I can't even get a refund or replacement. I do not recommend this product. If you buy it be prepared to throw almost $10 down the drain!!

    No, I do not recommend this product.

    • Review photo 1.
    Helpful?
    Response from Maybelline:
    2 years ago
    Consumer Care Center
    Hello! We are so sorry to hear about experience with our Master Precise Skinny. We would like to help you the best way we can! Please give us a call at 800-944-0730 M-F 9:00 am – 5:30 pm ET and provide the reference number 29781628. We look forward to speaking with you!
    Review 1
    Vote 1
    Age25 to 34

    Do Not Buy

    2 years ago
    I got it to twist out one time, just enough to do one eye and then it wouldn't twist out. I twisted and twisted and nothing would come out. There I was left with one eye that had eyeliner and the other that didn't. I threw the packaging away because usually | don't have issues with maybelline products. So now I can't even get a refund or replacement. I do not recommend this product. If you buy it be prepared to throw almost $10 down the drain!!
    Helpful?
    Nashville, TN
    Review 1
    Votes 2
    Age55 to 64
    Skin Tone:Medium
    Eye Color:Green
    Hair Color:Dark Brown
    GenderFemale

    never worked

    2 years ago
    Excited to find a skinny liner as most go on too thick for me. Unfortunately, I never got the first drop of gel to come out of the pencil... I twist and twist and twist...nothing.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    2 years ago
    Consumer Care Center
    Hi there! Thanks for sharing your experience with our Master Precise Skinny Eyeliner. We are sorry to hear that this product did not perform as well as you were hoping for, and we understand how frustrating this can be. Your honest feedback helps us to improve our products and has been shared with others in the company. We recommend twisting this product clockwise twice to line each eye, and then line the product along the upper eyelid. We hope you'll give this technique a try! Should you require further assistance, please don't hesitate to contact us.
    Review 1
    Vote 1
    Age18 to 24

    Bad

    3 years ago
    Was excited to buy it and It broke right away, coming out of the package Smh
    • It won’t twist and if I shake it something rattles
    Helpful?
    Response from Maybelline:
    3 years ago
    Consumer Care Center
    Hello there, thank you for your feedback. We're also sorry to hear about your experience. We will love to assist you in the best way possible. We ask that you to please call us here at the brand for better assistance at 800-944-0730 with this reference number 26546763. We look forward to speaking with you soon.
    Malibu
    Review 1
    Votes 2
    Age55 to 64
    GenderFemale

    Dont buy it

    3 years ago
    I purchased two of these liners. BOTH liners fail to come out. Wont make the mistake again!

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    3 years ago
    Consumer Care Center
    Hello there, We will love to help assist you in the best way possible, please call us here at the brand with this reference number 26264110 at 800-944-0730 so we can further assist. Thank you.
    Ironton, Ohio
    Review 1
    Votes 3
    Age65 or over
    Skin Tone:Light Medium
    Eye Color:Green
    Hair Color:Blonde
    GenderFemale

    Used to be my all time favorite

    3 years ago
    This formula used to be my all time favorite eyeliner, but since I can no longer find the Charcoal color I'll be changing formulas. I used black inside the rim and charcoal on the top of the lashes. Black alone looks too harsh so I'll have to find something else. I've tried Unstoppable and this replaced it. I'll either go back to that or to a competitor's similar product.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    3 years ago
    Consumer Care Center
    Hi there! We regret that you have been disappointed by our decision to discontinue your favorite Master Precise Skinny Gel Pencil in the shade Charcoal. The opinions of our customers are important to us when making decisions about our products and services. We appreciate your comments and will be sharing them with others in our company. We would love to recommend our TattooStudio Smokey Gel Pencil Eyeliner in the shade Smokey Grey. You can find it here: https://tinyurl.com/yhln7pwd. Please don't hesitate to reach out with more feedback or questions - we're always here for you!! XOXO
    Austin, Texas
    Review 1
    Votes 3
    Age35 to 44
    Skin Tone:Medium Deep
    Eye Color:Brown
    Hair Color:Black
    GenderFemale

    I Love It! Won't Use any other Eyeliner product!

    3 years ago
    Since the first time I used this eyeliner it was amazing to say the least because I have purchased really expensive eyeliners and cheap ones as well to see the difference but this one was waterproof and smudge proof and it worked. I went to Six Flags and had water splashed on me and I went swimming in the water and had so much and I even took a shower and the eyeliner was still on that my niece asked me if I had brought in my makeup and I said no and now she started using the eyeliner along with my daughter.
    I Find This Product:Smudge Proof, Easy To Use, Long Lasting, Transfer Proof

    Yes, I recommend this product.

    Helpful?
    Kentucky
    Review 1
    Votes 2
    Age45 to 54
    Skin Tone:Medium
    Eye Color:Blue
    Hair Color:Dark Brown
    GenderFemale

    Very inconsistent

    4 years ago
    I love the applicator, the black, the texture, but I lose more than half of each pencil to crumbles and breakage of the liner. I have purchased more than a dozen and it happens with ever one.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    4 years ago
    Consumer Care Center
    Hi SLH1! We are sorry to hear that our Master Precise Skinny Gel Pencil has crumbled while using it. This always sharp, automatic pencil delivers the most precise eye looks. We strive to deliver products that will be 100% satisfactory to our consumers and want to know when these expectations are not met. We will be passing on your comments to others in our team.
    Maryland
    Review 1
    Votes 2
    Age25 to 34
    Skin Tone:Light Medium
    Eye Color:Hazel
    Hair Color:Dark Brown
    GenderFemale

    Best one ever!!

    4 years ago
    I absolutely LOVE this eyeliner!!! It’s definitely my all time favorite!! Highly recommend!!
    I Find This Product:Easy To Use, Fast Drying, Long Lasting, Pigmented

    Yes, I recommend this product.

    Helpful?
    CT
    Review 1
    Vote 1
    Age45 to 54
    Skin Tone:Light
    Eye Color:Brown
    Hair Color:Medium Brown
    GenderFemale

    Best eyeliner I've found

    4 years ago
    I like being able to control how thick or thin my eyeliner is, and this makes it easy. It is smudgeable if you want, but stays looking just like you applied it all day. This also works well for rimming the lids. My daughter likes it so much she kept stealing mine until I finally got her to buy one of her own.
    I Find This Product:Easy To Use, Long Lasting

    Yes, I recommend this product.

    Helpful?
    Cleveland OH
    Review 1
    Votes 4
    Age55 to 64
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Dark Brown
    GenderFemale

    Formula Changed :(

    4 years ago
    Another great formula changed after many years' using a perfect product. Too soft, horrible application compared to old formula - very disappointing

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    4 years ago
    Consumer Care Center
    Hi Andrea23! We are sorry you were disappointed with the application of our Master Precise Skinny™ Gel Pencil. We will share your feedback with the rest of our team. We suggest checking out our TattooStudio Sharpenable Gel Pencil Longwear Eyeliner Makeup that effortlessly glides on intense gel color with 36-hour tattoo tenacity. We hope you give it a try!
    Honolulu, Hawaii
    Review 1
    Vote 1
    Age65 or over
    Skin Tone:Medium
    Eye Color:Brown
    Hair Color:Dark Brown
    GenderFemale

    Terrible! No pencil lead in wand. Bad purchase!

    4 years ago
    Horrible purchase. Empty barrel. No eyeliner lead in the barrel.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    4 years ago
    Consumer Care Center
    Hi there! Thank you for reaching out to us about the Master Precise Skinny Gel Liner, we are sorry to hear about your experience. . Please give us a call at 800-944-0730 M-F between the hours of 9:00 am – 5:30 pm ET and provide the reference #19229939. Looking forward to speaking with you.
    Review 1
    Vote 2
    Age45 to 54
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Dark Brown
    GenderFemale

    Never have to sharpen

    4 years ago
    This eyeliner is silky smooth and you can apply the tiniest, thinnest line, or a nice soft smudgey one. The design of the applicator ensures that it is always sharp and ready to apply. Love love love this eyeliner! The charcoal color has a tiny touch of sparkle, though lately that color has been hard to find.
    I Find This Product:Easy To Use, Blendable, Long Lasting

    Yes, I recommend this product.

    Helpful?
    New York, NY
    Review 1
    Votes 5
    Age35 to 44
    Skin Tone:Light
    Eye Color:Green
    Hair Color:Medium Brown
    GenderFemale

    Formula change?

    4 years ago
    What in the world have you done to the formula? This product used to be my go-to eyeliner, and now it's a gloppy, crumbly mess. It breaks off, smudges, and gets all over my face and fingers. It pales in comparison to its former self.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    4 years ago
    Consumer Care Center
    Hi there! We are so disappointed to hear that your experience with the Master Precise Skinny™ Gel Pencil and that is was messy. We will share your feedback with the rest of our team. We suggest checking out our TattooStudio Sharpenable Gel Pencil Longwear Eyeliner Makeup! Effortlessly glide on intense gel color with 36-hour tattoo tenacity. We hope you give it a try!
    Texas
    Reviews 2
    Votes 2
    Age25 to 34
    Skin Tone:Light Medium
    Eye Color:Green
    Hair Color:Blonde
    GenderFemale

    Excellent thin application

    4 years ago
    This is the most affordable thin application eye liner. It goes on easily and stays. I love it. I wish it came in a purple/plum color for my green eyes. I also wish there was more in the product to last longer.
    I Find This Product:Smudge Proof, Easy To Use, Fast Drying, Long Lasting

    Yes, I recommend this product.

    Helpful?
    Review 1
    Vote 1
    Age55 to 64

    Loved that it was skinny!

    5 years ago
    Love the thinness and longevity. My main color was the charcoal but I assume you have discontinued it. I have noticed that color over the other colors did break off a lot. I’ve noticed that color in other brands did the same thing. Even with it breaking, I’m sad that I can’t buy it anymore.
    I Find This Product:Smudge Proof, Fast Drying, Blendable, Long Lasting, Pigmented

    Yes, I recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hi there! Thank you for your interest on our Master Precise Skinny™ Gel Pencil. If you are looking for a great Charcoal shade we suggest checking out our Tattoo Studio Sharpenable Gel Pencil Longwear Eyeliner. Here is a link to take you right to it: https://tinyurl.com/yhcp3ckj We hope you give it a try!
    Minnesota
    Review 1
    Votes 6
    Age35 to 44
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Medium Brown
    GenderFemale

    Would be good if it didn't break and crumble

    5 years ago
    Color is fine, fine line is good but it crumbles and breaks when trying to apply.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hey there MNmas, we appreciate you taking the time to reach out and provide feedback on Master Precise Skinny™ Gel Pencil. We are sorry to hear that it has been breaking during application. Please remember to twist clockwise twice before lining each eye. If you feel your issue has not been resolved or you have any other comments, please reach out to us directly at 800-944-0730 (M-F 9:00 am – 5:30 pm ET). We look forward to supporting you. XOXO
    Hammond, LA
    Review 1
    Votes 2
    Age55 to 64
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Medium Brown
    GenderFemale

    Terrible!

    5 years ago
    I have used this product for a long time. LOVED when it was Line Sylist eyeliner. I go to put it on and it melts quickly onto the bottome lid. And IF I can get it to go on it starts to crumble. Please, bring back Line Sylist eyeliner!

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hi there! Thank you for your review of the Master Precise Skinny™ Gel Pencil. We are sorry to hear that this liner was not a new favorite of yours, and we will be passing your comments along. We recommend that you try our Lasting Drama® Matte Eyeliner. This waterproof eyeliner pencil delivers rich, intense definition for bold looks that apply effortlessly and give a powder matte finish that lasts all day. We hope you give it a try!
    Shapleigh, ME
    Review 1
    Votes 3
    Age45 to 54
    Skin Tone:Light Medium
    Eye Color:Brown
    Hair Color:Red/Auburn
    GenderFemale

    Didn’t work

    5 years ago
    Broken when I bought it, was unable to twist and get eyeliner to come out.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    We are so sorry to hear about your experience with the Master Precise Skinny Liner and that it did not advance. Please give us a call at 800-944-0730 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.
    Wheatland Oklahoma
    Review 1
    Votes 4
    Age65 or over
    Skin Tone:Medium Deep
    Hair Color:Grey
    GenderFemale

    Easy to apply but crumbles and breaks off.

    5 years ago
    This could be my go to eyeliner if it didn’t crumble and break off every time I use it. Won’t last a week at this rate. Was also very hard to open. I don’t have receipt or I would be returning it.
    I Find This Product:Easy To Use, Blendable, Long Lasting

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Maybelline
    Hey there, thanks for reaching out. Consumer feedback is very important to us and helps us improve all our products. We understand how frustrating it can be when a product does not meet an expectation and we will be forwarding your feedback along to our product development team. We hope you will use our products with great satisfaction in the future.
    Illlinois
    Review 1
    Vote 1
    Age45 to 54
    Skin Tone:Light Medium
    Eye Color:Blue
    Hair Color:Blonde
    GenderFemale

    Breaking off when applied

    5 years ago
    I use to love this. But the past 2 I have purchased, have been breaking off when I apply it.
    I Find This Product:Smudge Proof, Fast Drying, Transfer Proof

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hi there! We appreciate your feedback on our Master Precise Skinny Gel Pencil. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others in our team.
    Review 1
    Vote 1
    Age25 to 34

    Bad packaging and first impressions

    5 years ago
    I bought this in both black and brown. The actual tip of the eyeliner (not packaging) cake melted. I had to turn it a few times to get rid of it in order to try using. On the black one I can’t even get it to turn for the product to come out. I will stick to my original maybelline eyeliner. However I was so excited to try waterproof ones but I was disappointed.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hey There! Thank you so much for sharing your experience with our Master Precise Skinny Gel Pencil. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers are important and helps us improve our products. We would love to make this right please call our toll free number at 800-944-0730 M-F 9am-5:30pm ET.
    Chicago, IL
    Review 1
    Votes 3
    Age25 to 34

    Crumbling mess

    6 years ago
    I really don’t understand how this particular eyeliner made it to market. Did anyone at your company try it? If they had, they would see that when you apply it it immediately disintegrates and crumbles everywhere. It is the worst product I have ever used in my entire life and that is not hyperbole. I really want my money back but I’m not sure how to go about doing that.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    5 years ago
    Consumer Care Center
    Hi there! We appreciate your feedback on the Master Precise Skinny Gel Pencil. We are sorry to hear about your experience with this product. We will be sure to pass your comments along to our development team as we are always looking to improve the experience of our consumers when using our products. We hope you can try out some of our other products and find better results!
    Minnesota
    Review 1
    Votes 3
    Age65 or over
    Skin Tone:Light Medium
    Eye Color:Blue
    Hair Color:Blonde

    I can’t try it because the gel pencil wont turn up

    6 years ago
    I can’t get the pencil part to dial up! I am sure it may be great but the packaging on mine is piece of junk!!

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    6 years ago
    Consumer Care Center
    Hey There! Thank you so much for sharing your experience with our Master Precise Skinny Gel Pencil. We are sorry to hear that this product did did not swivel. Feedback from our consumers are important and helps us improve our products. We would love to make this right please call our toll free number at 800-944-0730 M-F 9am-5:30pm ET and provide reference number 09650334. We hope to hear from you soon!
    Pa
    Review 1
    Votes 2
    Age55 to 64
    Skin Tone:Medium
    Eye Color:Blue
    Hair Color:Red/Auburn

    Something is different

    6 years ago
    This WAS my favorite. Something has definitely changed. It clumps really bad, seems to be softer and harder to apply. Really disappointed.

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    6 years ago
    CCC
    Hi Deb C! Thanks for reaching out and sharing your experience with our Master Precise Skinny™ Gel Pencil. Feedback from our consumers is very important to us and helps us improve all of our products. We are sorry to hear that this product is not your new favorite. We thank you for giving this product a try and hope you continue to explore our other products with confidence!
    Review 1
    Votes 0
    Age55 to 64
    Skin Tone:Light Medium
    Eye Color:Blue
    Hair Color:Blonde

    HOPELESS

    6 years ago
    First time I used it on my top lids it went on great, lovely thin line. Bottom lids not so good, had to go over twice to get any colour out. Second time I used it it felt like it had run out I had to press the brush hard to get anything from it. Would never recommend this and will never buy this product again

    No, I do not recommend this product.

    Helpful?
    Response from Maybelline:
    6 years ago
    Consumer Care Center
    Hi there! Thank you for using our Master Precise Skinny Gel Pencil. We are sorry to hear that this liner was not a new favorite of yours, and we will be passing your comments along. We recommend that you try our TattooStudio Liquid Ink Eyeliner. The fade, smudge, and sweat-resistant liquid eyeliner formula glides on with one quick stroke. You can check it out here: http://tinyurl.com/y5f83cbj, and we hope you give it a try!
    9 – 38 of 474 Reviews

    Questions

    1 - 10 of 17 Questions

    Q: The master precise skinny pencil won't turn or twist. What can I do?

    a year ago
    1 Answer
    • A: Hi thereThank you for contacting us regarding the Master Precise Skinny Gel Pencil Eyeliner. We understand you're experiencing difficulty dispensing the product. To ensure optimal performance, please twist the base clockwise approximately two clicks for each eye. If this does not resolve the issue,please give us a call for further assistance 1-800-944-0730 M-F 9:00 am – 5:30 pm ET.
      a year ago
      Helpful?

    Q: So there is no more waterproof formula, apparently....is this one the same as the previous waterproof product?

    a year ago
    1 Answer
    • A: Hello bburns, thank you for reaching out about Master Precise Skinny® Gel Pencil Eyeliner. We recommend trying Tattoo Studio Sharpenable Gel Pencil Longwear Eyeliner Makeup. This sharpenable pencil eyeliner delivers pigment-rich hues, precise definition, and an up to 36-hour wear that lasts from day-to-night and beyond. From classic black to bright white eyeliner looks, and every brilliant shade in between, this collection has a perfect shade for your every mood. Available in matte and metallic eyeliner shades. Waterproof, smudge resistant, fade resistant, and sebum resistant.
      a year ago
      Helpful?

    Q: I like the product and have been using it over a year. The last two have been breaking into crumbles. Have you changed the formulation?

    7 years ago
    2 Answers
    • A: If you'll blow on it for 20-30 seconds with a blow dryer, it'll be soft...but apply lightly.
      a year ago
      Helpful?

    Q: I am having the same problem with the skinny eyeliner crumbling . Never had a problem before as I have been using this for several years and really like it. Any chance that this is just a bad run?

    7 years ago
    4 Answers
    • A: Just blow on it for a few seconds with a blow dryer, that'll make it soft.
      a year ago
      Helpful?

    Q: I just purchased the Skinny Eyeliner. I could not get it to work at all. I read your reviews, but not until I had already purchased it. I suggest you take it off the market until you can fix it. It is a waste of money.

    2 years ago
    1 Answer
    • A: Greetings! We appreciate honest feedback from our customers, whether it's positive or negative. Your input helps us improve our brand and create products that meet the needs and desires of our customers. Your feedback is valuable, and we will certainly share it with our internal team regarding this product. Thank you for taking the time to share your thoughts with us.
      2 years ago
      Helpful?

    Q: only used 2 times. when i try to twist it nothing happens. 

    3 years ago
    1 Answer
    • A: Hi there! We are so sorry to hear that you are having issues with the Master Precise Skinny Gel Pencil. We would like to speak to you directly, please call us at your earliest convenience at 800-944-0730 M-F between the hours of 9:00 am – 5:30 pm ET we will gladly assist you.
      3 years ago
      Helpful?

    Q: I think my new master precise skinny is defected.  The pencil doesnt turn clockwise, the point already seems like it is extended fully and no color easily glides on my lids.  Can you tell me how to fix?

    3 years ago
    1 Answer
    • A: Hi Robyn39! We are very sorry to hear about your experience with our Master Precise Skinny™ Gel Pencil. We would like to speak with you directly about it. Please give us a call at 1-800-944-0730, Monday - Friday, 9:00 a.m. to 5:30 p.m., ET for assistance and provide the reference #22327566. Looking forward to speaking with you. It would be helpful if you could have the product when you call.
      3 years ago
      Helpful?

    Q: Master Precise Skinny eyeliner  I used  this eyeliner for years but something changed and it would crumble when I applied it. I bought it again thinking  I had gotten a bad one, but it crumbled too. I quit buying it after that. What changed?

    5 years ago
    1 Answer
    • A: Hey there Pat1943, we appreciate you taking the time to reach out about our Master Precise Eyeliner. We are so sorry to hear about your experience and we will be sure to pass all of your comments along to the appropriate teams. If you would like to speak with someone directly, please feel free to call us at 800-944-0730 (M-F 9:00 am – 5:30 pm ET). We look forward to supporting you. XOXO
      5 years ago
      Helpful?

    Q: The plastic packaging is nearly impossible to open! Theft proof? You bet! It's user proof, too!! My husband worked long & hard on this, as well. Only a small piece of the plastic was removable. What you're left with is a sticky shell. Thoughts?

    7 years ago
    1 Answer
    • A: Hey There! Thank you so much for sharing your feedback with our Master Precise Skinny Gel Pencil. We are sorry to hear that this product was difficult to open. Feedback from our consumers are important and helps us improve our products. We would love to make this right please call our toll free number at 800-944-0730 M-F 9am-5:30pm ET.
      6 years ago
      Helpful?

    Q: Is this eyeliner hypoallergenic? I have sensitive eyes and was looking for an eyeliner that is a good price and quality but also gentle on the eyes. This one sounds like something I would be interested in but concerned about whether it was gentle enough.

    6 years ago
    1 Answer
    • A: The term hypoallergenic means that an ingredient is less likely to cause an allergic reaction. However, a small percentage of the population may be sensitive to certain ingredients. Maybelline does not make any specific claims of hypoallergencity, although we believe our product can be safely used by most people. Maybelline has made every effort to eliminate from its products as many of the known common sensitizing ingredients as possible.
      6 years ago
      Helpful?
    1 - 10 of 17 Questions