Hi there! We apologize that the Expert Tools Eyelash Curler and the curler refill pads are not working for your lashes. At this time, we do not have any prepared information as to why the refill pads were changed. We appreciate your review on the product and will be forwarding your feedback to the appropriate members of our team. We hope you can continue to use our products with great satisfaction!
Date published: 2019-06-30